Last Updated: February 2025

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At Exhibit A, quality and customer satisfaction are a priority. If there is an issue with a purchase, please review the policy below.

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1. Returns & Refunds

Due to the nature of custom and made-to-order designs, refunds and returns are generally not accepted. However, exceptions may be made in the following cases:

• The item arrives damaged or defective.

• The wrong item was received.

Requests must be made within 7 days of delivery, with supporting photos showing any damage or issues.

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2. Eligibility for a Refund

A refund may be issued if:

• The item is proven to be faulty due to a production error.

• A request is made within the 7-day window.

Refunds are not granted for:

• Change of mind.

• Minor variations in color, grain, or texture due to natural materials.

• Normal wear and tear.

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3. Process for Refunds

To request a refund:

1. Email exhibitafurniture@gmail.com with the order number, issue details, and photos.

2. The request will be reviewed within 3-5 business days.

3. If approved, a refund will be processed via the original payment method within 5-10 business days.

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4. Exchanges

In some cases, an exchange or store credit may be offered instead of a refund.

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5. Contact for Assistance

For any concerns or inquiries, reach out at exhibitafurniture@gmail.com.

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