Last Updated: February 2025

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Exhibit A ensures that all orders are carefully packaged and shipped with reliability in mind. Please review the shipping details below.

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1. Production & Processing Time

• Production Time: Each piece is made to order, and production times vary depending on the item. Some products may be completed within a few days, while others may take longer. However, all orders will be completed within a maximum of 3-4 weeks. Estimated production times will be provided at checkout or upon inquiry.

• Processing Time: Once an item is completed, it is prepared for shipment within an estimated 2-3 business days (excluding weekends and public holidays).

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2. Shipping Rates & Delivery Times

Shipping rates and delivery times vary based on location and order size. General estimated shipping times are as follows:

• Domestic Shipping (Within South Africa): Approximately 3-7 business days

• International Shipping: Approximately 7-21 business days (subject to customs processing)

Shipping costs are calculated at checkout based on weight, destination, and shipping method.

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3. Tracking & Delivery

• Once an order is shipped, a tracking number will be provided via email.

• Exhibit A is not responsible for delays caused by couriers or customs.

• If a package is marked as delivered but not received, the carrier should be contacted directly.

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4. Damaged or Lost Packages

If an order arrives damaged:

1. Contact exhibitafurniture@gmail.com within 48 hours of delivery.

2. Include photos of the damaged item and packaging.

3. A replacement or refund will be assessed on a case-by-case basis.

For lost packages, assistance will be provided in filing a claim with the courier.

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5. International Shipping & Customs

• Buyers are responsible for any customs duties, taxes, or import fees required by their country.

• Delays due to customs are beyond our control.

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6. Contact for Shipping Inquiries

For any questions about shipping, reach out to exhibitafurniture@gmail.com.

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